Deliver personalised Owner and Guest service at Fairmont Heritage Place, At Nature’s Door, while preparing residences and supporting daily operations.
Located beside Whistler Mountain’s Dave Murray Downhill, this Residence Operations Associate role offers varied hands-on work within a small team. You will help Owners feel at home through responsive service, household assistance, local recommendations, and property shuttle driving. Residence readiness and property presentation remain central to every day.
Key Responsibilities:
- Provide warm service and respond promptly to Owner requests
- Assist with TVs, Wi-Fi, appliances, and household concerns
- Prepare linens, amenities, essentials, and residences for arrivals
- Drive Owners and Guests into the village as requested
- Resolve minor concerns and support exceptional experiences
Requirements:
- Genuine enjoyment of helping people and a service mindset
- Good communication, initiative, and solid responsibility
- Flexibility for independent work and small-team collaboration
- Time-management ability across varied daily tasks
- Valid British Columbia Driver’s License and Canadian work authorisation
Build trusted Owner relationships through responsive service, residence care, and reliable operations at Fairmont’s Whistler community.
📌 Luxury Residence Guest Services Associate (Canada)
🏢 Accor
📍 Canada