Support Access Credit Union employees through desktop troubleshooting, network maintenance, and secure technology installations. This regular position connects users with reliable computer environments.

As a Desktop Support Technician I, you will support end users across applications, hardware, security, and communication systems. The work includes incident evaluation, prioritization, escalation, resolution, and tracking. You will also interpret documentation, provide basic training, and maintain technical support records.

Key Responsibilities:

- Install technology, security equipment, and software
- Troubleshoot applications, hardware, connectivity, and configurations
- Provide one-on-one support by phone and email




- Identify trends requiring proactive maintenance or repairs
- Maintain security, documentation, and issue tracking

Requirements:

- Post-secondary education in Information Technology
- CompTIA A+, MCP, or MCSE certification
- Minimum two years of direct IT support experience
- Ability to diagnose problems and repair IT assets
- Strong communication, prioritization, and customer service skills

Bring desktop support, incident resolution, and information security skills to Access Credit Union’s employee technology setting.

#J-18808-Ljbffr

📌 Desktop Support Technician Information Technology (Winkler)
🏢 Access Credit Union
📍 Winkler