Ooma, Inc. is seeking a Support Desk Analyst to be the first line of contact for Ooma Enterprise. You will troubleshoot Tier 1 issues, assist customers with platform use, and guide them on call-flow design and best practices.
The role requires robust communication skills and a willingness to work a rotating weekend/holiday schedule. Fluency in French or Québécois is preferred, with post-secondary education welcomed. Competitive compensation and benefits are offered in Canada.
📌 French-Speaking Support Desk Analyst (Canada)
🏢 Ooma
📍 Canada