Coordinate customer orders for Veolia through delivery, using proactive communication, detailed documentation, and cross-functional collaboration. This customer-facing role reports to the Plant Manager.

As an Administrative Assistant, you will manage standard, complex, and key account orders in a manufacturing environment. The work involves coordinating production scheduling, monitoring fulfillment, handling inquiries, and resolving escalations. You will also support billing, data integrity, process improvements, and team mentoring.

Key Responsibilities:

- Process customer orders accurately and efficiently in the system
- Coordinate production scheduling and prioritize urgent requests
- Communicate order status and potential issues proactively
- Manage inquiries, escalations,



and customer concerns professionally
- Monitor progress and address fulfillment delays or complications

Requirements:

- Bachelor’s or associate degree, or equivalent experience
- Three to four years’ professional manufacturing experience
- Solid computer, math, and problem-solving skills
- Excellent verbal and written communication abilities
- Salesforce, chemical industry, or SAP experience preferred

Bring order coordination, customer communication, and problem-solving skills to Veolia’s manufacturing operations and customer service processes.

📌 Administrative Assistant Order Management (Canada)
🏢 Veolia
📍 Canada