Support clients and field staff as ParaMed’s primary coordination contact, applying customer service and administrative skills full time. Manage care assignments and communication with professionalism, accuracy, compassion, and empathy.

This Coordinator helps connect patients needing care with appropriate field employees. You will balance patient-suggested times, staff availability, and relevant skill sets when assigning support. The position also maintains records and documents interactions with patients, families, funders, and staff.

Key Responsibilities:

- Act as primary contact for clients and field staff
- Assign field staff according to patient and scheduling factors
- Respond courteously to calls and electronic communications




- Update employee and patient records accurately
- Document and report all relevant interactions

Requirements:

- Superior customer service skills with clients and families
- Robust computer skills for daily coordination tasks
- Effective written and oral communication abilities
- Compassion and empathy when interacting with patients
- Scheduling experience or office experience is an asset

Apply administrative accuracy, field staff coordination, and compassionate client service within ParaMed’s home health care environment.

📌 Client Services Field Staff Coordinator (Canada)
🏢 ParaMed
📍 Canada