Are you a curious, collaborative scientific professional who wants to build trusted relationships with oncology clinicians and help improve patient care across Canada? GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing solid performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Are you looking for an opportunity to support a Quality Management team in the day to day operations in a local operating company responsible for importation and distribution of pharmaceuticals? If so, this is the role for you. As Operational Quality Assurance Staff you will be responsible for supporting the local operating company manager to implement and maintain an effective and robust quality management system. You will also perform day to day quality operations to ensure lean and efficient ways of working to meet compliance standards.

Key Responsibilities

- Execute and deliver quality objectives, quality improvement plan, and trends against the quality key performance indicators to drive continuous improvement.
- Monitor quality performance and key performance indicators to ensure quality and compliance issues are identified, communicated,



and resolved.
- Support the local change control process to ensure all planned changes are effectively and compliantly managed.
- Perform activities to support the risk management process to ensure effective management, timely reporting, review and escalation of quality risks.
- Develop local processes to conduct root cause analysis; identify where corrective/preventative actions plans are required and ensure they are effectively implemented, monitored, and closed out.
- Support the complaints management process to ensure potential issues are determined quickly, linked to the adverse events, reported, and follow up on product complaints.
- Support the Quality Manager to ensure that an effective local product incident process is in place and manage any product quality related issues and train staff as appropriate.
- Work daily to support systems that have an impact on the quality of imported products and the products are in line with the quality management system.
- Liaison with manufacturing sites to ensure compliance to local registered technical details.
- Ensure the timely release of imported finished goods deliveries and resolve quality-related issues from deliveries.
- Ensure all product specifications and related documents are maintained and compliant to current registered details.




- Support Quality Manager in ensuring product storage and distribution performed by third party warehousing and distribution service providers complies with GSK standards.
- Ensure as appropriate documentation of batch records and retention of samples.

Basic Qualifications

- Bachelor’s degree
- 2+ years’ experience within the Pharmaceutical/Consumer Healthcare industries
- Experience in quality assurance systems particularly in the areas of documentation management, batch release, product incidents, process performance indicators and performing self-inspection
- Experience with regulatory requirements pertaining to good manufacturing practices and good documentation practices
- Experience working with effective quality documentation systems

Preferred Qualifications

- Previous role as a quality associate or specialist
- Good written and verbal communication skills
- Analytical thinker with good attention to detail and problem-solving skills in a structured process
- Team player with the ability to work independently and in cross-functional team
- Ability to multi-task and work under pressure
- Identify areas of continuous improvement and innovative ways of working
- Ability to demonstrate flexible thinking
- Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, Power Point and Outlook

Working Model

This role is based in Canada and is hybrid out of our Mississauga location. You will combine on-site collaboration with flexible remote work.

Skills

- Data Integrity
- Detail-Oriented
- Digital Fluency
- GxP Regulations
- Lean Management
- Pharmaceutical Regulatory Compliance
- Problem Solving
- Qu

📌 QA Student Intern (Canada)
🏢 GlaxoSmithKline
📍 Canada