Support identity and access management services at Bank of America with expert troubleshooting, Linux, and Splunk capabilities. The schedule includes onsite work three days weekly.
As a Production Services Specialist II, you will provide senior production support for IAM and SIEM/SOAR technologies. The position serves internal customers through monitoring, incident response, triage, service restoration, and root-cause identification. It also requires collaboration across IT teams.
Key Responsibilities: Provide end-to-end infrastructure and data management support
Monitor services and respond to security and production incidents
Engage problems during triage and identify root causes
Facilitate coordination for permanent service fixes
Meet or exceed agreed service-level agreements
Requirements: Five-plus years of hands-on IAM experience
Five-plus years of production support experience
Expert access management and entitlement technology knowledge
Experience with MFA, Windows, Linux, SQL, Oracle, and Unix
Ability to comply with bank regulatory and compliance policies
Bring IAM, production support, troubleshooting, and SIEM/SOAR expertise to Bank of America’s financial services setting.

#J-18808-Ljbffr

📌 IAM Production Support Security Engineer (New Brunswick)
🏢 Bank of America
📍 New Brunswick