Develop frontline leadership with Kenny U-Pull through hands-on rotations in operations, customer service, and retail across Quebec. Gain practical experience in varied branch settings.This management trainee program prepares future frontline managers within Kenny U-Pull, a division of American Iron & Metal. Over up to six months, participants rotate through call center, dispatch, car purchasing, sales, marketing, customer service, operations, systems, training, and health and safety. The program builds business knowledge through direct field experience and work with frontline employees. Trainees coach, mentor, and lead diverse teams while reinforcing safety and compliance standards.Key Responsibilities:Rotate through major functions and sites for up to six monthsDevelop understanding of vehicle purchasing, dispatch, sales,



and marketingSupport customer satisfaction, service issue resolution, and client relationshipsLearn yard operations, depollution, retail processes, and systemsInvestigate incidents and contribute to corrective action plansRequirements:Graduate of a college, university, or trade schoolFive to ten years of retail or customer service experienceThree to five years of management experienceStrong qualified written and oral communication skillsOpen availability for branches operating seven days weeklyBuild management capability through retail operations, customer service, coaching, and safety experience at Kenny U-Pull branches.

📌 Retail Management Development Trainee (Drummondville)
🏢 American Iron and Metal
📍 Drummondville