Support FLSmidth employees onsite in Vancouver using Level 2 troubleshooting, ServiceNow, and hands-on workplace technology expertise. Work fully onsite with occasional regional travel.

As an IT Onsite Support Specialist, you will serve as the local extension of Global IT teams. Resolve hardware, software, connectivity, and mobile-device issues across assigned business locations. Maintain operational readiness while supporting onboarding, offboarding, assets, and workplace technology.

Key Responsibilities:

- Deliver Level 2 support for hardware, software, and connectivity
- Resolve ServiceNow incidents while meeting established service levels
- Maintain devices, printers, meeting rooms, and network equipment
- Install, replace, troubleshoot, cable, and reboot technology




- Coordinate complex issues with remote teams and vendors

Requirements:

- Three to five years of IT support experience
- Enterprise onsite support and hardware troubleshooting experience
- Knowledge of Windows, Microsoft 365, printers, and peripherals
- Basic networking, cabling, and connectivity troubleshooting knowledge
- Associate Degree, technical diploma, or equivalent technical experience

Apply your Level 2 support, ServiceNow, and workplace technology skills to keep FLSmidth operations ready in Vancouver.

📌 IT Onsite Support Specialist Vancouver (Canada)
🏢 FLSmidth
📍 Canada