Lead trauma-informed housing support at e4c while guiding frontline teams through harm reduction and recovery-oriented service delivery.

The Shift Lead supervises, mentors, and coaches Community Support Workers in Long-Term Supported Housing. Working within a multidisciplinary team, this leader supports residents with complex mental health and addictions needs. The approach centers trauma-informed care, Indigenous worldview, strength-based practice, and resident-led recovery goals.

Key Responsibilities:

- Guide Support Workers while reinforcing policies and positive workplace culture
- Supervise daily frontline operations and program responsibilities
- Coordinate communication, decisions, training, meetings, and planning
- Oversee recovery-oriented care plans using harm reduction approaches
- Manage crises,



documentation, reporting, and operational obligations

Requirements:

- Diploma or degree in Social Work, Human Services, or related field
- Two-plus years supporting marginalized, high-risk, or vulnerable populations
- One-plus years of leadership or supervisory experience
- Standard First Aid, CPR, Suicide Intervention, and required certifications
- Valid Class 5 licence, vehicle, insurance, registration, and driver abstract

Apply leadership, trauma-informed care, and harm reduction knowledge to strengthen resident support and daily housing operations at e4c.

📌 Long-Term Supported Housing Shift Lead (Canada)
🏢 E4C
📍 Canada