Support Agilent laboratory customers remotely from Alberta while installing, troubleshooting, and maintaining LC, LCMS, and LCQTOF systems.
As a Field Service Engineer, you will work at varied laboratories and continuously learn new instruments, software, and consumables. You will solve customer problems, deliver integrated solutions, and help maintain efficient laboratory operations. Transparent communication and customer service are central to this work.
Key Responsibilities: Install and optimize hardware, software, and network configurations
Diagnose and resolve product performance problems
Perform maintenance and repair services
Advise customers on preventive maintenance and configurations
Manage technical escalations with Agilent teams
Requirements: Post-secondary science degree or relevant work experience
Five years’ LC, LCMS, or LCQTOF experience
Experience troubleshooting and solving problems
Clear, respectful, timely verbal and written communication
Willingness to travel and visit customers
Apply your LCMS expertise, troubleshooting ability, and customer service skills as an Agilent Field Service Engineer.

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📌 Agilent LCMS Field Service Engineer (Alberta)
🏢 Agilent Technologies
📍 Alberta