Lead Mark's store operations through team coaching, customer service, and B2B commercial business management. Support an exceptional omni-channel experience through in-store and eCommerce sales.

As Assistant Manager, Store Operations Manager, you will lead service standards, operational execution, and team development. The work includes order entry, delivery coordination, inventory movement, scheduling, cash management, and compliance. You will also support Mark's brands, culture, and performance expectations.

Key Responsibilities:

- Coach teams to deliver consistent customer service model standards
- Lead B2B Mark's Commercial Business ordering and delivery
- Fulfill eCommerce orders within defined service levels
- Manage scheduling, shipping, receiving,



cash, and operations systems
- Assume store operations responsibility during manager absence

Requirements:

- Three to five years of retail experience required
- Ability to coach, mentor, and develop department teams
- Proven daily and weekly planning ability
- Exceptional communication and organizational skills
- Basic computer skills and robust training ability

Bring retail leadership, operational planning, and customer service expertise to Mark's Assistant Store Operations Manager position.

📌 Mark's Assistant Store Operations Manager (Canada)
🏢 FGL Sports
📍 Canada