Sinai Health is looking for a Program Assistant, Psychiatry at Mount Sinai Hospital.Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful candidate will demonstrate a strong commitment to quality customer service and apply excellent organizational and communication skills to ensure the delivery of ambulatory care within a busy teaching hospital setting.In this role you will:Provide day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phoneReviewtelephone, faxes, surface mail and email messages including charting and physician notificationCommunicateand shareclinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessaryFunction in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learnersCoordinateand maintainclinic schedules to support effective functioning of clinic and patient flowProvideliaison for logistical preparation of clinical team meetings, teleconferences, video conferences,



webinars and other events required within the mandate of an academic health sciences centreCollectand collateclinic statistics and demographic data on patients and clinic flowWorkcollaboratively with and provides back up support to other clinical and administrative areas in the Department when requiredEnsureclinical charts are maintained, as requiredPerform other duties consistent with the job classification as requiredJob Requirements:MandatorySuccessful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution5 years of experience in an academic and/or healthcare settingSkills and KnowledgeProficiency with Microsoft (Word, Excel, PowerPoint, Access and Outlook)Friendly professional customer focused attitudeDemonstrated ability to work independently in a self-directed manner, meetconcurrent deadlines, organize time and priorities, and manage multiple prioritiesFlexibility in working with an inter-qualified team of health professionals and learners located in different physicalenvironments.Strong work ethic accompanied by a positive, client-focused attitudeAbility to make decisions, exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to enquiriesStrong oral and written communication skillsDemonstrated ability to empathize with patients/clientsInterest and familiarity in the field of mental health is an assetProven planning, organizational, and coordination skillsDemonstrated satisfactory work performance and attendance history

📌 Program Assistant, Psychiatry (Toronto)
🏢 Sinai Health
📍 Toronto