Job Requirements

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Earnings $48,000.00 to $51,000.00 annually (to be negotiated)

Work Hours 40 hours per week

Position Permanent Full Time

Employer

Rocky Mountain Adaptive Sports Centre

Education

Secondary (high) school graduation certificate

Work setting

Relocation costs not covered by employer

Tasks

- Resolve complaints and claims
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Make and confirm reservations
- Co-ordinate recreation activities
- Calculate billing charges
- Prepare reports
- Process files and paperwork

Computer and technology knowledge

- Central reservation system (CRS)
- Data administration
- Google Docs
- Google Drive

Security and safety

Vulnerable sector check

Personal suitability

- Quick learner
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

1 year to less than 2 years

Employment terms options

Day

- Disability advantages
- Paramedical services coverage
- Group insurance benefits
- Life insurance

Other benefits

- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance

Support for persons with disabilities





- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Participates in a government or community program or initiative that supports persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest in speaking with people to provide information and respond to guests' complaints

Social

Interest in speaking with people to provide information and respond to guests' complaints

Methodical

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

Objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job

Does the idea of helping others enjoy their vacations excite you? Do you like meeting people and sharing information? Then you may want to check into a career as a hotel and motel desk clerk.

📌 Guest Service Representative (Canada)
🏢 Alberta
📍 Canada