Communications Specialist | Financial Services – Treasury & Payment Solutions

We are seeking a detail-oriented Communications Specialist to join the Treasury & Payment Solutions division of a leading Canadian financial institution. This role focuses on delivering timely, accurate, and professional communications during technology outages and service disruptions, ensuring clients and internal stakeholders remain informed.

- Line of Business: Treasury & Payment Solutions
- Contract Duration: 6 months, with potential for extension
- Start Date: ASAP
- Compensation: $35–$43/hour (incorporated)
- Schedule: Monday–Friday, 6:00 AM–2:00 PM, with occasional 11:00 AM–7:00 PM shifts

Key Responsibilities

- Draft, edit, proofread, and distribute client-facing communications, outage notifications, and internal updates.
- Translate technical information into clear, concise, and qualified messaging.
- Manage incident notifications, distribution lists, and communication templates.
- Coordinate with internal stakeholders to ensure consistent messaging during service disruptions.
- Support communications across email, intranet, client portals, and other channels.
- Assist with translation coordination, incident documentation,



and continuous process improvements.

Required Qualifications

- 0–2 years of relevant experience in communications, marketing, journalism, or a related field.
- Post-secondary degree in Communications, Marketing, Journalism, or a related discipline.
- Excellent written communication, editing, and proofreading skills.
- Strong organizational skills, attention to detail, and ability to work under tight deadlines.
- Ability to remain composed and adaptable in fast-paced, time-sensitive situations.
- Strong interpersonal and collaboration skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams, and PowerPoint).
- Interest in financial services, particularly payments and commercial banking.

Nice to Have

- Previous experience in financial services or banking.
- Experience with SharePoint or Confluence.
- Strong proofreading and editorial experience.
- French written and verbal communication skills.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

📌 Communications Specialist (Canada)
🏢 Infotek Consulting
📍 Canada