Support payroll and banking clients bilingually from Dartmouth or Etobicoke in a hybrid Financial Services Representative contract. French and English fluency are essential.

This representative supports internal and external clients through a centralized Financial Services Call Centre. You will address banking, payroll, company-level tax, and time-sensitive service inquiries. The work includes inbound calls, outbound calls, email, and chat, with approximately 75% of requests arriving inbound.

Key Responsibilities:

- Provide French and English support by phone, email, and chat
- Resolve banking, payroll, and company-level tax inquiries
- Coordinate payroll exceptions, stop payments, and deposit recalls
- Prioritize urgent refunds, payrolls, and direct-deposit matters




- Process requests under policies, requirements, and partner procedures

Requirements:

- Fluency in written and verbal French and English
- One to three years in call centre or high-volume service
- Banking, payroll, financial services, or accounting experience preferred
- Ability to work onsite three days weekly
- Robust communication, accuracy, and problem-solving skills

Apply bilingual client-service expertise to payroll, banking, tax inquiries, and first-call resolution in this hybrid representative contract.

📌 Bilingual Payroll Banking Support Representative (Canada)
🏢 TEKsystems
📍 Canada