Veterinary software expertise and client education define this Client Success Representative role at Asteris. Support practices remotely, with occasional onsite travel.
You will guide veterinary clients through Keystone Software Suite adoption, from implementation and training to renewals and expansion. The role combines customer success, account health, product troubleshooting, and relationship management. You will work with Sales, Product, and Support while representing client feedback internally. Asteris serves veterinary practices, hospitals, and specialists using diagnostic imaging workflows. Success includes retaining and growing account revenue, increasing add-on module adoption, and maintaining customer satisfaction.
Key Responsibilities: Lead recent clients from kickoff through Keystone go-live
Train veterinarians, technicians, and stakeholders on the platform




Prepare Quarterly Business Reviews and track practice goals
Resolve basic product questions and escalate complex issues
Identify expansion opportunities and maintain Salesforce account records
Requirements: At least two years in the veterinary industry
Comfort explaining software to non-technical customers
Confidence discussing experiences with at-risk clients
Willingness to travel up to 10–15% of the time
Customer success, Salesforce, or business review experience preferred
Bring veterinary knowledge, teaching ability, and account management focus to Asteris client success across Keystone practices.

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📌 Veterinary Client Success Representative (Manitoba)
🏢 Valsoft
📍 Manitoba