Apply technical leadership to software implementations using Excel, SQL, and data validation. This Canada-based position supports complex customer deployments.
Owner Relations Technology is hiring a hands-on manager for its SaaS implementation function. You will provide senior technical guidance, oversee active projects, manage escalations, and contribute directly when implementation work requires support. Collaboration spans Development, Infrastructure, Training, Support, Sales, and Onboarding.
Key Responsibilities: Provide technical guidance for complex implementations and customer escalations
Monitor projects against timelines, quality standards, and expectations
Manage and coach the Implementation team’s daily responsibilities
Use Excel, CSV, flat files, and SQL for data verification




Explore AI tools and automation for process improvements
Requirements: Five or more years in SaaS implementation or technical client services
Technical team leadership or coaching experience preferred
Robust troubleshooting, analytical, problem-solving, and organizational abilities
Working SQL knowledge for validation, troubleshooting, and verification
Ability to manage multiple projects, priorities, escalations, and responsibilities
Combine technical troubleshooting, data expertise, team leadership, and project management to strengthen software implementation delivery.

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📌 Technical Implementation Manager Software (British Columbia)
🏢 Jonas Software Group
📍 British Columbia