Insurance Sales & Service Representative

Build Relationships. Help People. Achieve Goals. Grow Your Career

Location: London, Ontario

Employment Type: Full-time
Estimated Annual Compensation: $40,000–$70,000, including base salary, commissions, and qualifying performance bonuses
Experience: Insurance experience is an asset, but not required.

Looking for a Career That Combines Great Customer Service with the Excitement of Sales?

Do you enjoy helping people, building relationships, and finding solutions?

Are you someone who takes initiative, enjoys achieving goals, and recognizes opportunities to turn everyday conversations into new business?

At Efthimakis Insurance Agency Inc. – Desjardins Insurance, we’re looking for a motivated, personable, and dependable Insurance Sales & Service Representative to join our team.

We’re a locally owned, award-winning insurance agency that believes exceptional client service and successful sales go hand in hand.

We’re looking for someone who enjoys both—helping clients with their insurance needs while actively contributing to the growth of our agency.

Whether you already have insurance experience or are looking to build a rewarding new career, we’d love to hear from you

What Makes This Opportunity Different?

We’re creating a collaborative environment where every team member contributes to both sales and service.

Rather than separating these responsibilities into different positions, our team works together to provide excellent service, build stronger client relationships, and identify opportunities to help clients with additional insurance protection.





You’ll have the opportunity to develop your own sales pipeline, work toward individual goals, and earn commissions while sharing responsibility for client service and daily office operations.

We believe every client conversation is an opportunity—to solve a problem, strengthen a relationship, or help someone better protect what matters most.

What You'll Be Doing

Your role will combine insurance sales, client service, and relationship development.

- Client Service: Assist existing clients with policy changes, billing questions, coverage reviews, and other insurance inquiries.
- Insurance Sales: Prepare quotes, recommend suitable coverage, follow up with prospects, and help recent and existing clients with their insurance needs.
- Business Development: Make outbound calls, generate leads, ask for referrals, and develop relationships with potential clients.
- Sales Goals: Work toward individual and team goals, track your progress, and identify opportunities to improve.
- Client Retention: Build lasting relationships, understand changing needs, and help clients maintain appropriate protection.
- Shared Office Responsibilities: Participate in a rotating front‑desk schedule, answer incoming calls, assist walk‑in clients,



and support daily service and administrative activities.
- Documentation & Follow‑Up: Maintain accurate client records, manage outstanding activities, and ensure requests and sales opportunities receive timely follow‑up.
- Teamwork & Growth: Collaborate with teammates, participate in coaching, and contribute ideas for improving our client experience and business results.

We provide incoming sales opportunities, an established client base, marketing support, and ongoing coaching.

We also value people who take initiative and are excited about creating new opportunities rather than simply waiting for the phone to ring.

Who Will Thrive Here?

You could be a great fit if you:

- Genuinely enjoy helping people and delivering excellent customer service.
- Are motivated by achieving goals and contributing to business growth.
- Enjoy building relationships and having meaningful conversations.
- Feel comfortable making outbound calls, asking for business, and following up.
- Are organized, detail‑oriented, and able to manage competing priorities.
- Take ownership of your work and follow through on commitments.
- Are coachable, open to feedback, and excited about professional development.
- Enjoy working collaboratively while also being accountable for your own results.
- Bring a positive attitude, initiative, and ideas to the team.

Experience in insurance, sales, banking, customer service, account management, or other relationship‑focused roles would be an asset.

An existing Ontario Other Than Life (OTL) insurance

📌 Insurance Sales (Canada)
🏢 Miranda Efthimakis - Desjardins Insurance Agent
📍 Canada