Support Microsoft 365, Windows, and network systems as an IT Support Specialist based in Concord or Vaughan. Provide hands-on technical assistance across six Canadian locations.
This full time IT Support Specialist delivers Level 1 and Level 2 support for employees across six locations. The work includes Microsoft 365, Outlook, Teams, Windows, user accounts, and hardware troubleshooting. You will also support remote users and business-critical transportation and dispatch applications.
Key Responsibilities: Troubleshoot desktops, laptops, printers, mobile devices, and peripherals
Resolve Windows, Microsoft Office, email, and application issues
Manage onboarding, offboarding, accounts, devices, and system access
Support Microsoft 365, Outlook, Teams, and user administration




Monitor systems and coordinate external IT vendors when necessary
Requirements: Four or more years of IT support experience
Strong Windows, PC, laptop, and office equipment troubleshooting experience
Microsoft 365, Outlook, Teams, and account management experience
Networking knowledge including TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Flexibility for evenings, weekends, holidays, and on-call support
Bring Windows, Microsoft 365, networking, and user support expertise to dependable technology operations across Canada.

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📌 IT Support Specialist Microsoft 365 (Ontario)
🏢 Telescope Recruitment
📍 Ontario