Digital Banking Member Experience Representative (Charlottetown)

Digital Banking Member Experience Representative (Charlottetown)

11 Nov
|
Provincial Credit Union
|
Charlottetown

11 Nov

Provincial Credit Union

Charlottetown

Support members through digital banking services as a Member Experience Representative at Provincial Credit Union, serving any branch in PE. Use solid communication and technology skills.As the first point of contact, you will assist members and prospective members across digital channels. The work includes account support, transactions, card services, self-service guidance, and referrals. You will also open accounts digitally and update member information.Key Responsibilities:Assist with inquiries, account issues, and digital banking servicesSupport financial transactions and card services when requiredGuide members through ATMs, online banking,



and mobile appsOpen digital accounts through ASAPP and update KYM informationProtect confidential member information and secure internal materialsRequirements:Related post-secondary diploma and two years customer service experienceStrong organization and exceptional attention to detailProfessional verbal and written communication with discretionIntermediate Microsoft Office Suite proficiency and quick system learningComfort with digital platforms, expanded hours, and working from homeBring digital confidence, careful communication, and member service expertise to Provincial Credit Union's PE branch network.

📌 Digital Banking Member Experience Representative (Charlottetown)
🏢 Provincial Credit Union
📍 Charlottetown

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