Shape Twilio’s global learning innovation through instructional design and AI expertise in a remote position based in Western Canada. This Senior Program Manager, Talent Development role leads high-impact learning experiences that strengthen skills and professional excellence. You will architect scalable programming, evaluate up-to-date tools, and act as a strategic thought partner for development initiatives. The position requires deep involvement in instructional design, facilitation, learning analytics, and continuous program optimization. Key Responsibilities:





Architect scalable development experiences for global employees Lead instructional design and global facilitation Measure impact and continuously iterate programming Champion organization-wide learning strategy Increase engagement through communications and recognition Requirements:

Four or more years in instructional design At least seven years in digital learning innovation Experience applying AI in learning and development Strong learning analytics, dashboards, and KPI experience Ability to facilitate inclusive global training sessions Use learning science, AI-driven tools, and analytics to create engaging development programs for Twilions worldwide at Twilio.

#J-18808-Ljbffr

📌 Senior Learning Innovation Program Manager (Winnipeg)
🏢 SendGrid
📍 Winnipeg