Apply crisis intervention and critical problem-solving skills while supporting safety, security, and participant needs at Windsor's H4 program.The Client Support Worker assists with effective Homelessness and Housing Help Hub operations under Site Supervisor direction. This part time position requires continuous indoor and outdoor monitoring, professional communication, and sound decisions during immediate challenges.



You will support people experiencing homelessness while maintaining program safety and continuity.Key Responsibilities:Assess entering participants and guests for needs and safety concernsFacilitate access to services and coordinate appropriate connectionsCollaborate during emergencies and escalated behaviourProvide trauma-informed intervention during incidents or crisesDocument activities and complete required reportingRequirements:Ability to assess complex situations and prioritize tasksDe-escalation skills and commitment to harassment-free behaviourClear verbal, written, and telephone communicationUpdated CPR and First Aid certification requiredNVCI, Mental Health First Aid, or ASIST an assetCombine de-escalation, crisis response, and clear documentation to help maintain safe, coordinated services for H4 participants.

📌 Crisis Intervention Support Worker (Windsor)
🏢 Housing Information Services
📍 Windsor