Work Arrangement: Hybrid (2-3 Days onsite)

Employment Type: Contract

Duration: 12 Months

Domain: Utility

Pay Rate: CAD 50-55/hr on Incorporated

SKILLS REQUIRED

Minimum 5 years of hands-on experience supporting and managing Cisco Voice infrastructure in an enterprise environment.

Proven experience implementing, administering, and supporting Calabrio Contact Center solutions .

Strong experience supporting mission-critical contact center and call center operations with a focus on high availability and service reliability.

Experience troubleshooting Cisco voice, telephony, contact center, and related infrastructure issues.

Robust understanding of voice infrastructure, call routing, contact center integrations, and production support .

Current Cisco certification (CCNA Collaboration or higher) is required.

EEOC Compliance
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER
AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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📌 Voice Engineer (Alberta)
🏢 Pacer Group
📍 Alberta