Turn policy applications and amendments into accurate advantages system configurations for Manulife in Waterloo, with hybrid work and detailed validation responsibilities.

This Plan Design System Coder position focuses on configuring Group Benefits information within administrative and claims systems. You will interpret plan provisions, identify missing information, determine suitable functionality, and flag exceptions or concerns. The role also supports custom dental and health packages, multiple priorities, inquiries, and rush requests.

Key Responsibilities:

- Interpret policy applications and amendment requirements
- Determine whether existing functionality accommodates plan requirements
- Request or create custom benefit packages and codes
- Manage setups, amendments, inquiries,



and rush requests
- Answer questions about coding and ongoing administration

Requirements:

- Understanding of applicable administrative and claims systems
- Ability to interpret plans and supporting documentation
- Ability to identify inconsistencies requiring clarification
- Ability to manage multiple priorities and service standards
- Strong written and verbal communication skills

Use analytical judgment, documentation skills, and Group Benefits systems knowledge to deliver accurate configurations for Manulife plans.

📌 Benefits Systems Configuration Specialist (Canada)
🏢 Manulife
📍 Canada