Deliver on-site and remote IT support across Shaw Group offices and plant sites in Nova Scotia and Current Brunswick.
As an IT Support Specialist, you will balance hands-on field support with ownership of the service desk queue. You will resolve Level 1–2 issues, prepare and deploy devices, support printers and networks, and follow site safety requirements. You will also participate in a two-week on-call rotation while reporting to the Director of IT.
Key Responsibilities: Providing support at divisions and plant sites
Resolving hardware, software, account, and access incidents
Managing desktop and laptop printing issues
Following device build and access-change controls
Participating in the two-week on-call rotation
Requirements: One to three years of technical support experience
Device imaging, deployment, printer, and Windows 11 experience
Networking fundamentals including DNS, DHCP, and Wi-Fi
ITSM ticketing experience with service-level targets
Valid driver’s license and travel to company sites
Use reliable field support, sound judgment, and strong documentation to keep Shaw Group users and technology services moving.

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📌 Field IT Support Technician Nova Scotia
🏢 The Shaw Group
📍 Nova Scotia