Keep food production applications dependable on-site as an IT Applications Support Analyst at HiltonFoods Canada. Focus on troubleshooting, traceability, and system availability.
This analyst supports the application suite underpinning manufacturing and supply chain activities. Responsibilities cover ERP, production planning, traceability, quality control, and related business platforms. You will act as an application issue contact, resolve service tickets, and coordinate with production, engineering, quality, infrastructure, PMO, transformation, and service delivery functions.
Key Responsibilities: Act as a contact for application issues across production environments
Resolve service tickets as part of the IT support team
Translate operational requirements into technical application solutions




Administer system access under approved security policies and standards
Coordinate standard Hilton IT solution improvements across regional functions
Requirements: Understanding of ERP, WMS, SAP, or enterprise business software
Ability to prioritise reactive and proactive application support work
Transparent communication with technical and non-technical stakeholders
Effective organisational and problem-solving skills
Desirable exposure to regulated food production or automation systems
Bring structured ticket triage, stakeholder communication, and application knowledge to HiltonFoods Canada’s production technology environment.

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📌 Manufacturing Applications Support Analyst (Ontario)
🏢 Hilton Foods Group
📍 Ontario