Client retention and exceptional service anchor this Insurance Client Retention Specialist position at Westland Insurance Group Ltd. in Regina, SK. Apply insurance expertise daily.
This specialist role supports clients across their full lifestyle portfolio of personal lines insurance needs. Westland seeks a collaborative insurance professional with advanced personal lines knowledge and strong technical skills. You will respond professionally, identify client needs, and provide recommendations that strengthen the client experience.
Key Responsibilities: Service clients’ full lifestyle insurance portfolios
Promote retention through superior customer service
Identify client needs and recommend appropriate solutions
Respond to internal and external clients professionally
Apply basic underwriting principles to client needs
Requirements: Advanced knowledge of Personal Lines insurance
Strong technical skills supporting insurance service
Two to three years of relevant insurance experience
Knowledge of provincial P&C; underwriting criteria
Exceptional organizational and multitasking skills
Use insurance service, technical knowledge, and client advocacy to deliver skilled retention-focused support from Westland’s Regina office.