Retail & Attractions Full Time - Bargaining Unit - DIV02 Niagara Falls, ON, CA3 days ago Requisition ID: 1262Salary Range: $27.44 To $33.74 HourlyJob ID: 2026-54Job Type: Full-timeJob Status: Open VacancyLocation: Niagara Falls, ON (On-site)Compensation Range:$27.44 per hour to $33.74 per hourApplication Deadline: November 11, 2026Join the Team Behind One of the World's Most Iconic DestinationsAt Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‐financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.Our vision is ambitious: to become one of the most spectacular parks in the world. And we're well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.What You'll DoUnder the supervision of the Site Manager and within established policies, procedures and guidelines, the Technician - Niagara Takes Flight, is responsible for ensuring the smooth and safe daily operation of the attraction within the Table Rock Complex. This includes ensuring the safe operations of the attraction and identification and small ride adjustments to identify operational deficiencies and troubleshooting to ensure safe and continuous operation of the attraction.The Technician, Niagara Takes Flight will:Troubleshoot, inspect or modify systems with operational deficiencies by applying manufacturer acceptance criteriaSafely running equipment, monitoring and consulting with OEM, engineer and employer to determine whether the fault requires repair or replacement to be done.Identifying when standards and regulations are to be consulted.Interpret Operating Policies and Procedures making the appropriate interpretation required by the conditions.Performance test, repair,



replacement or modification by returning amusement device to operational state with Coordinator Maintenance and ProjectsRecording acceptance of amusement device performance and preparing amusement device for public operation so that the test meets all applicable codes and standards.Conduct inspections of ride components for proper operationsWorking knowledge of basic hydraulics and pneumatics to troubleshoot problems.Identify safety implications and act on trouble calls by responding to the amusement device malfunction callCarry out pre-operational checks by preparing and maintaining accurate records on amusement device installationsPerform amusement device testing by operating the ride.Operator Duties:Operate the Niagara Takes Flight attraction in accordance with vendor-provided training and operational schedules.Ensure strict adherence to safety protocols for both guests and staffParticipate in the pre-show and the interpretive delivery, as required.Monitoring guest behaviour and ride performance throughout the experienceFacilitate the smooth flow of guests entering and exiting the attraction, ensuring a positive and welcoming experience.Deliver explicit and engaging safety instructions and preshow briefings and ensure guests are seated and secured properlyOffer operational guidance to Niagara Takes Flight staff as needed.Notifies, supports and provides information to management and emergency services in the event of an emergency, show disruption or delay.Performs Other Related Duties:Perform additional related duties as assigned to support the attraction and overall guest experience.Provides quality customer service that meets NPC standards.Promotes a positive image of the Niagara Parks Commission.Provides guests with information regarding all Niagara Parks Attractions.Other requirements as assignedWhat You'll BringEducation:Secondary School Diploma and/or equivalent knowledge and experience in tourism and hospitality; Technical aptitude and/or Audio-Visual experience is considered an asset.Willing to participate in training and courses related to the Amusement Device Mechanic, Amusement Ride (ADM-AR) certification (Ontario Regulation 187/03, TSSA, 2000).Experience:Minimum one (1) year experience in customer service,



amusement park operations and/or related fields.Experience in audio-visual or entertainment productions preferred.Mechanical ability/aptitude and ability to work from plans, schematics, and drawings.Ability to perform the manual tasks associated with the position and ability to follow written and verbal instructions.Ability to adapt to changing scenarios and work well under pressure.Availability for varied shifts including evenings, weekends, and holidays to support a seven-day operation.Why You'll Love Working HereWe offer a comprehensive total rewards package to support your health, wellbeing, and financial security including:Extended health, dental, and vision coverageLife and disability insuranceVacation entitlements and paid time offEmployee Family Assistance Program (EFAP)Professional development and growth opportunitiesDiscounts at Niagara Parks retail, culinary, and golf locationsComplimentary passes to Niagara Parks attractions to share with family and friendsFree entry at Niagara Parks attractionsAccess to the Attractions Ontario Reciprocal ProgramFree transportation on the WEGO Green Line and Falls Incline RailwayOur Commitment to Accessibility & InclusionSince 1885, Niagara Parks has been dedicated to preserving and enhancing the natural and cultural beauty of the Niagara River corridor for future generations. We are proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility.We provide a transparent, inclusive and barrier free hiring process consistent with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation to address specific needs related to Code protected grounds, please contact us.For questions about the collection or use of your personal information, or to request an alternate application format, contact us at 905‐295‐4377 ext. 0 or [email protected] thank all applicants for their interest; however, only those selected for an interview will be contacted.The Niagara Parks Commission uses AI-assisted tools to help organize and screen resumes based on limited factors such as keywords and role related terms. AI results are only a preliminary aid. Final decisions are made by human reviewers to ensure fair and accurate hiring decisions.

📌 Technician, Niagara Takes Flight (Niagara Falls)
🏢 Niagara Parks
📍 Niagara Falls