Support housing stability in Thunder Bay through client-centered case management, crisis intervention, and culturally informed participant services. Maintain a caseload while advancing self-sufficiency.The Case Coordinator delivers services within the Thunder Bay Transitional Housing Program. This position develops individualized plans, coordinates referrals, and supports participants through housing challenges. The work includes collaboration with Elders, Knowledge Keepers, internal programs, external providers, and other staff.Key Responsibilities:Maintain participant caseloads and provide housing-based case managementDevelop service plans and coordinate referrals to community supportsDeliver tenancy, life skills,



and cultural workshopsProvide crisis intervention and deescalate situationsMaintain confidential case files and documentationRequirements:One to three years of relevant experienceOne or two year college diploma in social servicesClient service and presentation facilitation experienceProfessional crisis management and intervention skillsKnowledge of homelessness and housing access barriersBring communication, cultural competency, organization, and crisis intervention skills to support participants pursuing long-term housing stability.

📌 Transitional Housing Case Coordinator (Alton)
🏢 Metis Nation of Ontario
📍 Alton