Support older adults through mental health intake remotely from Canada, using empathy, organization, and explicit communication. Become Sailor Health's first supportive voice.As a full-time Care Navigator, you will guide patients and caregivers through intake with warmth and professionalism. You will coordinate support from therapist matching through confident entry into care. The work combines patient support, care coordination, and emotional guidance. Experience in healthcare, customer service, or administration is welcome but not required.Key Responsibilities:Guide older adults and caregivers through intake processesServe as Sailor Health's first patient contactMatch new patients with appropriate therapistsProvide clear support during emotional conversationsCoordinate patients at different process stagesRequirements:Empathetic, clear, and active communication styleStrong organization and attention to detailComfort learning Google Workspace and EHR platformsAbility to learn HubSpot and new software quicklyInterest in mental health and healthcare accessBring empathy, patient coordination, and technology confidence to help older adults begin mental health care with Sailor Health.

📌 Remote Care Navigator Canada (Edmonton)
🏢 Sailor Health
📍 Edmonton