Help Allstate policyholders in Edmonton with renewals, coverage questions, and billing inquiries through skilled phone and in-person service. This onsite agency assignment supports hybrid work.
Reporting to the Sales Market Leader, the Regional Service Agent serves as a Trusted Advisor for insurance customers. You will explain policies and procedures, support policy updates, and promote relevant Allstate features during portfolio reviews. Strong customer service, relationship building, and Microsoft Office skills are required.
Key Responsibilities: Provide personalized insurance service to customers
Explain Allstate policies and provincial procedures
Process renewals and policy updates for clients
Reply to online customer requests as required




Promote client loyalty through detailed relationship building
Requirements: Post-secondary education or equivalent experience
General Insurance License or General level one license
Willingness to obtain provincial insurance licensing
More than one year customer service experience
Proficient computer skills in Microsoft Office
Bring insurance service, renewal support, and relationship-building abilities to Allstate’s customer-focused agency team in Edmonton.

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📌 Customer Service Insurance Advisor (Alberta)
🏢 Allstate Canada
📍 Alberta