Turn complex software into practical guides and FAQs at BIS Safety Software, working in person from Sherwood Park, Alberta.
As a full-time Technical Writer, you will make software easier to understand and use through structured documentation. Your work includes instructional content, knowledge-base updates, email notifications, and presentations. Collaboration with clients, end users, developers, designers, and team members supports intuitive product design and documentation.
Key Responsibilities: Produce user guides, FAQs, and instructional documents
Update software-generated email notifications for brand consistency
Maintain and update the software documentation knowledge base
Present software modules and features to clients and teams
Collaborate with developers, designers, and users on documentation
Requirements: Strong attention to detail
Ability to explain complex concepts clearly and concisely
Openness, honesty, and transparency in communications
Ability to work independently and collaboratively
Bachelor’s degree in Skilled Communications or English
Use documentation, editing, presentation, and collaboration skills to clarify BIS Safety Software for its users.

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📌 Software Documentation Technical Writer (Alberta)
🏢 BIS Safety Software
📍 Alberta