Customer Sales Support Representative (Quebec City)

Customer Sales Support Representative (Quebec City)

11 Nov
|
Sandvik
|
Quebec City

11 Nov

Sandvik

Quebec City

Customer-focused sales support at Sandvik requires order processing, product knowledge, and clear communication. Support customers through phone and email while advancing sales targets.
As a Customer Sales Support Representative, you will provide industry-leading support that exceeds expectations, fosters loyalty, and creates positive experiences. You will handle orders, inquiries, quotes, shipping concerns, pricing questions, and technical issues. The position also requires coordination with departments, logistics support, and current product knowledge.
Key Responsibilities: Monitor and process incoming customer orders
Respond to customer inquiries by phone or email
Review, expedite, and send weekly back-order reports




Arrange equipment and material shipments or transportation
Receive incoming goods and provide logistics support
Requirements: Post-secondary education, preferably in Business
Minimum two years of relevant experience
Customer service and sales experience preferred
Solid communication, interpersonal, and attention-to-detail skills
Mining industry knowledge and French considered assets
Bring customer service, sales support, order processing, and product knowledge to Sandvik’s customer-focused operations.

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📌 Customer Sales Support Representative (Quebec City)
🏢 Sandvik
📍 Quebec City

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