Provide technical support in debugging and resolving hardware issues in cellular and non-cellular wireless communication modules.
Conduct customer design reviews for 2G, 3G, LTE, and LTE-A modules.
At least able to handle technical support issues for one product category (cellular/WIFI/GNSS/antenna) of the company.
Perform Power Supply, Analog and Digital Signal measurement & troubleshooting tasks.
Assist with resolving complex case tasks (e.g., interface performance and certification issues) with team support.
Document issues and solutions in detailed reports.
Collaborate with cross-functional teams to resolve customer issues.
At least able to handle customer issues from 1-3 country within the region.
handling single tasks independently with basic qualified competences
Provide on-site technical support to customers.




Other tasks as required by the chain of reporting and business needs.
Required qualifications:
Minimum high school degree, preferred Bachelor’s degree in computer engineering, Electrical Engineering, Computer Science, or a related field.
1 year of experience in similar roles.
Knowledge of hardware concepts (e.g., CPU, MEMORY, PMU), interfaces, and basic problem-solving methods.
Understanding of interfaces (e.g., I2C, SPI, UART).
Proficient in using test equipment for troubleshooting.
Experience using basic test instruments (e.g., Power Supply, Multimeters, Oscilloscope).

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📌 Electronic Application Engineer (British Columbia)
🏢 Quectel
📍 British Columbia