Position SummaryThe Receptionist will answer incoming calls, take messages and offer assistance to customers by directing their calls and greeting them in the waiting area. This position is also responsible for a variety of administrative or clerical functions in support of the organization.Key Responsibilities (Supervisory/Materials/Information)Answers and transfers all incoming calls, takes messages, directs customer inquiries, notes the availability of office staff for their incoming calls.Ensures that visitors are signed in the log book and are provided a Visitor's security badge and staff notified of their arrivalDepending on location, may perform a variety of other functions including, but not limited to:Receiving and sorting inter-office and external mailPreparing outgoing courier waybills, postal mail etc.Preparing bank deposit book daily recording incoming chequesSplitting invoices and stuffing envelopesData entry for operations, finance,
administration or other departmentsAnswering PARS line for operationsOther clerical duties as assignedEducation and ExperienceHigh School diplomaExperience with a switchboard an assetCompetencies, Working Skills & AttributesAbility to operate a switchboard / telephoneStrong interpersonal skills, able to work independentlyTactful and dependableStrong communication skills, both verbal and writtenExcellent concentration skills because of frequent interruptionsExperience with computer applications, including Microsoft OfficeExcellent attention to detailSolid data entry skillsWorking Conditions, Mental Effort & Physical RequirementsOccasional lifting up to 20lbs may be requiredMust work under deadlines and related stresses in a timely and productive mannerMust be able to professionally handle various personnel and other situations as they ariseAbility to sit for extended periods of timeAbility to focus on computer screenManual dexterity required to use desktop computer, sort documents and mail, etc.
📌 Receptionist (Kitchener)
🏢 Farrow
📍 Kitchener
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