Build lasting customer relationships through banking advice, service transactions, and financial guidance with TD Canada Trust in Delson, Quebec.As a Personal Banking Associate, you will help existing and prospective customers understand banking solutions and access appropriate support. Your work includes customer problem resolution, current accounts, investment advice, and digital education. You will also exercise judgement with confidential matters, resolve critical issues, and report non-standard concerns. The position requires strong administration, planning, time management, and communication skills. Candidates need a high school diploma or one year of relevant experience, with a post-secondary degree preferred.
IFC or equivalent licensing must be obtained within 90 days of starting.Key Responsibilities:Build impactful relationships with customers and understand their needsProvide day-to-day advice and resolve customer banking problemsRecommend appropriate contacts, products, services, and solutionsResolve critical issues and report non-standard matters to managementPromote team effectiveness and share industry knowledgeRequirements:Strong customer experience and communication skillsIndependent self-starter with effective organizational abilitiesAbility to manage changing priorities and several tasksKnowledge of banking solutions and processesMicrosoft Office, branch software, and internet proficiencySupport TD customers with thoughtful financial guidance, relationship building, problem resolution, and accurate banking processes.
📌 Td Banking Customer Advisor (Delson)
🏢 TD
📍 Delson