Use Mandarin and English to conduct employment, academic, and professional verifications for Mintz Global Screening. Support accurate results through careful research.Reporting to the Manager of Verifications, the Screening Agent processes daily screening services according to company protocols and industry standards. You will verify references, employment records, academic diplomas, and qualified accreditations in Mandarin-language environments. The work requires communication, organization, confidentiality, and attention to detail.Key Responsibilities:Conduct Mandarin-language employment and credential verificationsObtain consent documents for requested verificationsMake outbound and answer incoming verification callsProvide results according to established proceduresApply privacy, security, and escalation standardsRequirements:Fluency in written and spoken MandarinHigh school diploma or recognized Canadian equivalentAt least one year of customer service experienceProficiency with Microsoft Office Suite and web toolsStrong organization, autonomy, and attention to detailBring Mandarin communication, verification research, and customer service skills to Mintz Global Screening's detailed screening operations.

📌 Mandarin Bilingual Screening Agent (Toronto)
🏢 Mintz Global Screening
📍 Toronto