Ecommerce Data Insights Analyst
Location: Richmond, BC

Job Type: Full time

Who We Are:
At London Drugs, we're more than just a retailer. As one of Canada's largest independently owned and operated retailers, we're committed to delivering exceptional customer experiences across both our stores and digital channels. Our teams work collaboratively to solve problems, drive innovation, and create meaningful experiences for millions of customers.

As a 100% Canadian-owned company, we take pride in fostering a supportive, inclusive workplace where employees are empowered to grow their careers and make an impact.

The Opportunity
Are you passionate about turning data into meaningful business insights? Do you enjoy building dashboards, uncovering trends, and helping teams make informed decisions?

As an Ecommerce Data Insights Analyst, you'll play a key role in shaping the future of our digital business by transforming data into actionable insights that drive performance. You'll develop and maintain reporting solutions, build impactful dashboards, automate manual processes, and provide analytical support across Ecommerce and other business teams.

This is an exciting opportunity for a data-driven professional who enjoys combining analytics, reporting, business intelligence, and problem-solving in a fast-paced retail and ecommerce environment.

What You'll Do
Reporting & Dashboard Development

Build, maintain, and enhance reporting solutions that provide visibility into Ecommerce performance

Develop and optimize Power BI dashboards and business intelligence tools

Create reports using platforms such as Power BI, Google Analytics 4 (GA4), Looker Studio, and ecommerce reporting systems

Implement and maintain Google Tag Manager tracking to support accurate measurement and reporting

Ensure stakeholders have access to reliable, timely, and easy-to-understand business insights

Data Analysis & Business Insights

Analyze business performance data and investigate trends, opportunities, and challenges





Translate complex data into actionable recommendations for non-technical audiences

Support decision-making across merchandising, fulfilment, loss prevention, and leadership teams

Identify patterns, opportunities, and operational improvements through data analysis

Automation & Data Integration

Develop automated reporting processes that improve efficiency and reduce manual effort

Write SQL queries to extract and validate data from internal systems

Support data integration initiatives and maintain documentation for automated processes

Continuously identify opportunities to streamline workflows through automation

Data Quality & Reporting Accuracy

Monitor reporting accuracy and proactively investigate discrepancies

Validate data sources and ensure consistent metric definitions

Troubleshoot reporting issues and identify root causes

Maintain trusted reporting standards across the organization

Cross-Functional Collaboration

Partner with teams across the business to provide reporting and analytics support

Serve as a subject matter resource for Ecommerce metrics and reporting practices

Collaborate with Ecommerce, Marketing, Merchandising, IT, Customer Care, Fulfilment, and other stakeholders

Support testing, issue investigation, and ongoing Ecommerce initiatives as part of a collaborative team environment

What You Bring

Experience in Data Analytics, Business Intelligence, Reporting, Ecommerce Analytics, or a related field

Advanced Microsoft Excel skills, including pivot tables, formulas, and data analysis functions

Experience developing dashboards and visualizations using Power BI, Tableau, Looker Studio, or similar tools

Working knowledge of SQL and relational database concepts

Experience with Google Analytics 4 (GA4)



and Google Tag Manager

Strong analytical, problem-solving, and critical thinking skills

Excellent attention to detail and commitment to data accuracy

Ability to communicate technical findings clearly to non-technical audiences

Strong organizational skills with the ability to manage multiple priorities

Effective verbal and written communication skills

Experience with workflow automation tools such as Power Automate is considered an asset

Ecommerce, digital commerce, retail, or omnichannel business experience is preferred

Why You'll Love Working Here
We offer advancement opportunities through our promote-from-within policies, and competitive compensation packages. We also offer a comprehensive benefits program including:

Health & Wellness

Comprehensive medical, dental, prescription drug and vision coverage for you and your family

Helping you plan for your future with Company matched RRSPs

Employee Discount Program

Ongoing in-house Training & Education Courses

Postsecondary Entrance Scholarships for you or your children

Free confidential counselling through our Employee Family Assistance Program

Employee Recognition Program

Flexible work from home options available.

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

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📌 Ecommerce Data Insights Analyst (British Columbia)
🏢 London Drugs
📍 British Columbia