Job Title: Crate Inbound OperatorSalary Range: CAD$21:63ph – CAD$27:00phWorking Type: On-SiteKEY ACCOUNTABILITIESRegulatory, Safety & Quality ComplianceEnsure all inbound crate handling meets safety, hygiene, and quality standards.Inspect inbound crates to ensure compliance with quality, cleanliness, and operational standardsMaintain sanitation and hygiene across inbound and crate feed areasFollow safe handling practices, including certified forklift operation and PPE usageIdentify, segregate, and report non-conforming crates through NCR processesMaintain a clean, organized, and audit-ready work environmentProactively identify risks and elevate issues to prevent non-complianceEquipment Operation & Process ControlEnsure efficient unloading and controlled feeding of crates into the wash system.Operate forklifts and material handling equipment safely to unload and stage inbound cratesFeed crates into washing systems while maintaining stable and consistent flowMonitor conveyors and related equipment, responding to disruptions or irregular flowApply first-line troubleshooting and elevate issues impacting operationsPerform routine checks to ensure equipment readiness and reliabilityCrate Handling & Quality ManagementEnsure only compliant crates are introduced into the system.Perform detailed quality checks on inbound crates for condition, type, and contaminationSegregate damaged, contaminated, or non-standard cratesManage rejects, including re-induction or scrapping using system toolsMaintain consistent inspection standards across all inbound activitiesEnsure correct staging and sorting to support efficient downstream processingApply defined criteria to assess crate condition, including contamination severity and structural integrity,



to support consistent reject or rework decisionsOperational Flow & CoordinationMaintain seamless crate flow from inbound to washing operations.Coordinate closely with Washer Operators to maintain continuous feed into the systemMonitor flow conditions and adjust handling to avoid bottlenecks and control crate feed rate in alignment with washing capacity to prevent overloading, congestion, or process disruptionsAlign inbound pace with downstream washing and palletising capacityTake timely action to resolve disruptions and maintain throughputSupport overall operational priorities for balanced end-to-end flowCommunication, Problem-Solving & AdministrationSupport daily operations through effective communication and issue resolution.Communicate quality issues, delays, and operational disruptions promptlyApply sound problem-solving to maintain flow and minimize downtimeAccurately and timely record NCRs, rejects, and operational activity in systems to maintain traceability and data integrityFollow escalation protocols for safety, quality, or operational issuesSupport continuous improvement initiatives and complete assigned tasksPerform Other duties as assigned by supervisor/ManagerKEY EXPERIENCE, KNOWLEDGE AND SKILLSEssentialExperience in warehouse, manufacturing, or production environmentsValid forklift operator certification with protected operating practicesStrong understanding of crate handling, inspection, and flow processesKnowledge of safety, sanitation, and food hygiene standardsAbility to identify quality issues and apply problem-solvingStrong attention to detail in a fast-paced environmentAbility to identify equipment faults and perform basic troubleshooting and recovery actionsWork in a fast-paced environment with exposure to noise, moving equipment, and wet conditionsPerform repetitive manual handling tasks, including lifting, stacking,



and prolonged standingFollow ergonomic and safety practices to minimize risk of injuryPerform other duties as assigned by the Supervisor / ManagerDesirableExperience with ERP/WMS systems and NCR processesExposure to automated conveyor or crate handling systemsKnowledge of sanitation and food-grade operationsAbility to manage multiple tasks while maintaining flow and qualityAwareness of end-to-end process dependenciesAccountability for safety, quality, and efficiencyWorking Conditions:Temperature-controlled work environment maintained between 0–2°CModerate noise levels due to AGVs, robotic systems, and material handling equipment (MHE)Ability and willingness to wear mandatory personal protective equipment (PPE), including hearing protection and cold environment PPEWOULD SUIT SOMEONE WHO IS...Highly collaborative and team-orientedComfortable in fast-paced, physically demanding environmentsAdaptable to changing priorities and operational demandsDetail-oriented with strong quality focusCollaboration and Operational SupportWorks closely with washer and palletising teams to maintain continuous flowSupports daily operations to ensure process stability and efficiencyContributes to a safe, clean, and compliant environmentParticipates in operational improvements and process standardizationDemonstrates collaboration, accountability, agility, and a continuous improvement mindsetHilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.

📌 Crate Inbound Operator (Brantford)
🏢 Hilton Foods Group
📍 Brantford