Build e-commerce customer relationships as a Junior Customer Success Manager while learning storefront operations, fulfillment, payments, and issue resolution.This early-career role supports customers throughout their journey and helps them gain value from products or services. You will onboard customers, understand their goals, solve problems, and coordinate with product, sales, marketing, and other teams. Experience may include customer success, customer service, sales, account management, hospitality, or owning an e-commerce business.Key Responsibilities:Build reliable,



responsive relationships with e-commerce customersHelp customers onboard and understand offeringsTrack follow-ups and account activity in internal toolsTroubleshoot issues and coordinate solutions across teamsIdentify opportunities improving satisfaction, retention, and growthRequirements:One year managing customer success or an e-commerce businessUnderstanding storefronts, fulfillment, payments, and customer issuesClear written and verbal communication skillsStrong organization, ownership, and follow-throughEntrepreneurial, self-motivated approach to customer successApply your e-commerce understanding, communication, and problem-solving skills to help customers succeed and build lasting relationships.

📌 Junior E-Commerce Customer Success Manager (Ottawa)
🏢 Bask Health
📍 Ottawa