11 Nov
|
Bosch Building Technologies North America
|
Regina
11 Nov
Bosch Building Technologies North America
Regina
Coordinate technical resources and customer service schedules as a Service Coordinator with Bosch Building Technologies North America. Use ticketing systems and communication skills daily.This customer-facing position manages service calls, inspections, repairs, and installations while supporting a customer-centric experience. You will maintain technician schedules, communicate service details, and coordinate subcontractors and equipment rentals. The work also includes accurate work orders, service billing, response windows, and post-service reports.Key Responsibilities:Schedule daily service calls, inspections, repairs, and installationsMaintain technician, subcontractor,
and equipment rental schedulesRelay schedules and service details to techniciansCoordinate customer communication and post-service reportingEscalate complaints, discrepancies, and service issues appropriatelyRequirements:Experience with Windows and Microsoft Office productsExcellent customer service and interpersonal communication skillsStrong organizational skills and attention to detailAbility to prioritize and manage time efficientlyExcellent English verbal, written, and telephone skillsBring scheduling, customer communication, and service coordination strengths to Bosch Building Technologies North America's technical operations.
📌 Service Dispatch Coordinator (Regina)
🏢 Bosch Building Technologies North America
📍 Regina