Remote Claims Service Representatives use customer service and communication skills to handle first notices of loss from home across Canada.At Allstate, this full time role supports non-complex auto and property claims through an Express Claim Center. You will answer customer questions, explain claim processes, update information, and collect file details. The position requires bilingual English and French communication, exceptional service, and efficient work under pressure.Key Responsibilities:Take first notice of loss claims for auto and propertyExplain basic claim processes and next stepsAnswer customer questions about policies and proceduresUpdate claim information and obtain necessary file detailsRoute calls and electronic correspondence appropriatelyRequirements:At least one year of customer service experienceBilingual English and French communication skillsExceptional customer service skillsAbility to work under pressure and high volumesEfficient task completion and accurate communicationUse bilingual communication and customer service expertise to support Allstate customers throughout their claims process remotely.

📌 Remote Claims Service Representative (Moncton)
🏢 Allstate
📍 Moncton