Location: Vaughan, Ontario Employment type: Permanent, full time Salary: $70,000 -$80,000 per year + benefits Hours: 8am-5pm, onsite gym, sports courts, etc.About the OpportunityOur client, an established, growing distributor, is looking for an experienced Collection Specialist to join its finance team. You will manage a portfolio of customer accounts, keep cash flowing and build strong relationships with customers and internal teams. It is a fast-paced, high‐volume role for a credit and collections professional who is equally comfortable negotiating and helping customers.What You'll DoManage an assigned portfolio of customer accounts, following AR policies and processes, to reduce DSO, bad debt and write‐offs and improve cash flowFollow up on overdue accounts and prioritize your efforts to choose the most effective approachNegotiate payment arrangements and follow up on missed commitments and invalid claimsRecommend accounts for credit hold, legal or third‐party action to the Director of Credit to limit bad debt exposureReconcile customer accounts, including applying unapplied credits and cashKeep detailed records of collection actions and customer correspondenceBe the point of contact for cash application,



including payment allocation and follow‐up on unresolved debit notes and invoicing disputesRequest adjustments and corrections as neededRespond to customer account queries promptly and professionally, and work with other departments to resolve issuesEducate customers on payment terms and billing and payment optionsBuild strong relationships with customersPartner with the sales team to resolve disputes and aging accountsWhat You Bring3-5years of credit and collections experience in a high-volume environmentStrong dispute resolution and negotiation skillsExcellent written and verbal communicationStrong organization, prioritization and time management, with close attention to detailCustomer-focused and results-driven, with a professional approachStrong Microsoft Office skills (Excel, Word and Outlook) and proficiency with an ERP systemCCP designation, or enrolment in the CCP program, is an assetTo be eligible for this role, you must be legally eligible to work in Canada.Please note that we use AI tools as part of our recruitment process to enhance efficiency and improve candidate experience.#ACC1

📌 Collections Specialist (Vaughan)
🏢 Elby Professional Recruitment
📍 Vaughan