Lead customer service operations as a full-time Assistant Department Manager, using coaching and communication skills in Longo's retail workplace. Support daily department readiness.As Assistant Customer Service Department Manager, you will assist the Customer Service Manager with daily operations. You will mentor Team Members, address customer issues, and maintain productivity. The position requires customer service experience, strong computer skills, and effective communication.Key Responsibilities:Motivate and mentor Team MembersSupport regular team meetingsCoach and train Team MembersHandle Team Member and customer issuesUphold health, food safety, and loss prevention policiesRequirements:Minimum one year customer service department experienceStrong customer service and relationship-building skillsAbility to lead, coach, motivate, and work quicklyStrong computer skills and willingness to learn systemsAvailability for days, evenings, and weekendsSupport Longo's customer service department through leadership, coaching, issue resolution, and consistent daily operational readiness.
📌 Customer Service Assistant Manager (Welland)
🏢 Longo
📍 Welland