Support S&S Activewear customers with bilingual English-French conversations, Microsoft Office expertise, and accurate telephone transaction processing. Work full time Monday through Friday, 10 a.M. to 7:30 p.M.As a Customer Service Representative, you will deliver customer service while handling calls, addressing needs, and maintaining positive rapport. Your work includes processing transactions, explaining products and services, offering recommendations, and assisting with website navigation. The position suits professionals who are detail-oriented, comfortable with customer satisfaction metrics, and committed to individual development.Key Responsibilities:Process customer transactions accurately by telephoneEstablish professional rapport with internal and external customersExplain company products, services,



and programs clearlySupport customer website navigation and product troubleshootingMeet KPIs, deadlines, goals, attendance, and schedule requirementsRequirements:Previous customer service experience and excellent communication skillsProficiency in Microsoft Office and basic mathematicsEnglish reading and speaking ability with bilingual French skillsMultitasking ability with strong attention to detailComfort working with customer service and satisfaction metricsUse bilingual service, Microsoft Office proficiency, and accurate problem solving to support S&S Activewear customers and department goals.

📌 Bilingual Customer Support Representative Microsoft Office (Calgary)
🏢 Sns Activewear Canada
📍 Calgary