Remote, Canada-based Provider Support Coordinator roles at Sailor Health center on provider relationships, real-time support, and practical problem-solving. Support therapists and clinicians Monday through Friday during stated Eastern Time hours.As a full-time coordinator, you will serve as a dedicated resource for Sailor Health's provider network. You will manage emails, answer calls, troubleshoot technology, support caseload questions, and help with provider-patient matching. The work supports mental health care for older adults.Key Responsibilities:Manage inbound provider support emails and requestsAnswer provider calls about logistical and technical issuesTrack holds, follow-ups,



and open items through resolutionContact providers proactively to understand support needsDeliver warm, professional, solutions-first provider serviceRequirements:Extremely organized approach with reliable follow-throughProactive mindset when processes or instructions are unclearSound judgment about urgency, ownership, and escalationWarm, empathetic, transparent communication styleFlexibility to work occasionally past 6pm ETUse relationship-building, technical troubleshooting, and careful follow-through to support Sailor Health providers remotely across Canada.

📌 Remote Provider Support Coordinator (Edmonton)
🏢 Sailor Health
📍 Edmonton