Appointment Coordinator (Genesis South Edmonton)

Appointment Coordinator (Genesis South Edmonton)

11 Nov
|
Go Auto
|
Edmonton

11 Nov

Go Auto

Edmonton

Appointment Coordinator - Genesis South EdmontonThe First Step Toward a Career as a Service AdvisorAt Genesis South Edmonton, we don't just fill roles. We build career paths.We're looking for an Appointment Coordinator who thrives in a fast-paced, customer-focused environment and is interested in growing into a future Service Advisor role. This position is designed for someone who wants to learn the service business from the ground up while being supported by experienced leaders who are invested in your development.Through hands‐on mentorship led by dealership leadership, real-world exposure, and structured learning opportunities, you'll gain the skills and confidence needed to grow your career within the automotive industry.Why This Role MattersThe Appointment Coordinator plays a key role in the customer experience and service department flow.Every appointment scheduled, every recall identified, and every interaction handled professionally contributes to a smooth and efficient service operation. You are often the first point of contact in the service journey, and your work sets the tone for the entire experience.What You'll DoSchedule service appointments, confirmations, and customer updates with accuracy and professionalismReview recalls, warranty coverage, and service recommendationsCommunicate with customers via phone and email in a clear, professional mannerCoordinate with the parts and service teams to ensure seamless appointment preparationOffer transportation options and support service logistics when neededProcess payments in accordance with dealership policies and proceduresWhat You BringCustomer service or administrative experience with a strong focus on client experienceExcellent verbal and written communication skillsStrong organizational skills with the ability to manage multiple prioritiesHigh attention to detail and accuracyComfortable working with technology and dealership systemsA professional, positive, and team-oriented mindsetInterest in building a long-term career in the automotive industryWhy You'll Love It HereA Clear Path to Service AdvisingThis role is designed as a stepping stone into a Service Advisor career. Through mentorship from experienced leaders, hands-on learning, and real dealership exposure, you'll gain the skills needed to grow into your next role.Leadership That Invests in YouOur General Managers are directly involved in mentorship and development. You won't just be trained on tasks. You'll be coached on how to build a successful career.A Team That Works TogetherYou'll be part of a collaborative service environment where communication, support, and teamwork drive success every day.Industry‐Leading BenefitsComprehensive health and dental coverage, a health spending account, and vacation time that grows with your career. Start with three weeks after your first year, four weeks after five years, and five weeks after ten years.Employee Investment ProgramOur Employee Investment Program allows you to share in the company's success with a guaranteed annual return of up to 10%, with the potential to earn up to 16% based on performance.A Company With MomentumAs part of Go Auto, you'll join one of North America's fastest‐growing automotive groups, where growth creates prospect and opportunity creates careers.Ready to Build Your Future?If you're organized, customer-focused, and ready to grow into a long-term career in the automotive industry, we'd love to meet you.We don't build jobs. We build careers. Ask us about some of our many success stories during your interview.

📌 Appointment Coordinator (Genesis South Edmonton)
🏢 Go Auto
📍 Edmonton

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