Lead front desk service at Elk + Avenue Hotel in Banff, using guest relations and team leadership to support daily operations.As Front Desk Supervisor, you will welcome guests, monitor check-ins and groups, and provide concierge service. You will coordinate with Housekeeping, Maintenance, and Food and Beverage departments. The position also includes administrative accuracy, guest activity sales, complaint resolution, emergency preparedness, and Front Office training.Key Responsibilities:Monitor check-ins and groups while supporting hotel guestsCoordinate guest activities, sales, handling, and chargingResolve complaints and take corrective actionCommunicate with Housekeeping, Maintenance, and Food and BeverageMaintain training programs and emergency preparednessRequirements:Two to five years' experience in a major hotelOne year of supervisory experienceStrong verbal and written communication skillsBasic computer and computational abilityKnowledge of hotel accounting programs such as Room MasterBring hotel supervision, guest service, and operational coordination skills to Elk + Avenue Hotel in Banff.

📌 Hotel Front Desk Supervisor Banff
🏢 Pursuit
📍 Banff