Catering Coordinator - Chateau Nova Yellowknife

Catering Coordinator - Chateau Nova Yellowknife

11 Nov
|
Nova Hotels
|
Yellowknife

11 Nov

Nova Hotels

Yellowknife

Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable events for our clients, and a supportive workplace for our teams.Whether we are helping a guest settle in, preparing for a special celebration, or solving a last-minute event challenge, our team shows up with care, accountability, and a willingness to find a way.At Chateau Nova Yellowknife, our events are more than room bookings. They are meetings, celebrations, receptions, conferences, and special moments that need someone organized, warm, and detail-focused behind the scenes.We are looking for a full-time Catering Coordinator to join our team. This is a great opportunity for someone who enjoys working with people, keeping details on track, and helping bring events to life.About the RoleAs our Catering Coordinator, you will be the key point of contact for catering and event inquiries. You will support clients from the first conversation through to event day, helping coordinate group meetings, banquets, receptions, and hotel functions.You will use proactive selling, follow-up, planning, and strong communication to help maximize our banquet spaces while ensuring clients and internal teams have the information they need. From menu selections to banquet event orders, room set-ups, site tours, and event details, you will help make sure nothing falls through the cracks.This role is ideal for someone who is organized, customer-focused, confident speaking with clients, and calm under pressure. You are someone who enjoys making people feel welcome, works well with different teams,



and takes pride in finding practical solutions when plans change.What You'll DoRespond to catering and event inquiries by phone, email, fax, and walk-in guestsFollow up with existing and prospective clients to help grow catering and banquet revenueCoordinate details for meetings, banquets, receptions, and special eventsWork with clients on event planning, menus, room set-up, audio-visual needs, and special requestsPrepare and distribute Banquet Event Orders to the appropriate departmentsWork closely with the Sales, Kitchen, Banquet, Food & Beverage, Front Desk, Maintenance, and Management teamsConduct site inspections and tours for prospective clientsCheck event rooms before functions to ensure standards are metMeet with clients before events to review final arrangementsSupport event execution and assist with set-up or service when neededReport weekly catering and sales activities to the General Manager, Food & Beverage Manager, and relevant departmentsInspect meeting rooms and report any maintenance or repair needsAttend event review or post-convention meetings as neededAssist with daily event review meetings with Kitchen and Banquet teamsHelp plan and create menus for special eventsSupport service quality and delivery of catering functionsComplete other related duties as assignedWhat We're Looking For1–3 years of experience in catering, events,



sales, hospitality, or customer serviceStrong communication and client service skillsA naturally warm and helpful approach with guests, clients, and team membersAbility to stay organized while managing multiple details and deadlinesConfidence working independently with limited supervisionA practical, solutions-focused mindset when priorities shiftComfortable using Microsoft Office and hotel, catering, or sales systemsExperience with Micros or related catering/sales programs is considered an assetA positive, professional attitude and willingness to jump in where neededKey Strengths for SuccessYou enjoy creating positive experiences for othersYou care about clients, guests, and team membersYou work well with others and understand that excellent events take teamworkYou stay calm, flexible, and solutions-focused when plans changeYou take ownership of your work and follow through on detailsYou lead by example through professionalism, reliability, and serviceWhat We OfferAt Nova Hotels, you will be part of a supportive, team-oriented workplace where people look out for one another and take pride in creating great guest and client experiences.We offer:Competitive wagesMeal programExtended health benefits for full-time employeesEmployee discounts in our food and beverage outletsStaff rates at Nova Hotels across Alberta, Saskatchewan, and the Northwest TerritoriesFriends and family hotel ratesOpportunities to learn, grow, and build your hospitality careerEligibilityApplicants must be legally entitled to work in Canada.We thank all applicants for their interest in Nova Hotels. Only those selected for an interview will be contacted.

📌 Catering Coordinator - Chateau Nova Yellowknife
🏢 Nova Hotels
📍 Yellowknife

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